Live Music City's primary goal is to create a pleasant environment for you to purchase tickets just as easy as finding a show. The policies are set forth to ensure your security and to explain Live Music Citys purchase policy. Each ticket that you purchase is also subject to the additional terms set forth by the promoter and venue.
All ticket prices for events occurring in the United States are stated in U.S. Dollars.
Live Music City accepts American Express, Visa, Master Card, and Discover as types of payment to purchase tickets.
Who You Are Buying From
Live Music City acts as an agent for those you are promoting the events. When you purchase tickets for an event through Live Music City, Live Music City will then be handling the transaction and collecting payment for the promoting party. There will be will call (pick up at event window) and Print At Home only at promoter preference, this to save us from having to charge a shipping fee and guaranty of delivery.
Pricing and Availability
Live Music City provides tickets on behalf of promoters, teams, bands and venues. Live Music City does not set the price of tickets or seating locations. Live Music City does not control the availability of tickets. Tickets are sold on first come first serve basis.
You will receive a confirmation in the form of an e-mail. If you do not receive a confirmation within 24 hours it is your responsibility to contact Customer Service Department. Support@livemusiccity.com / 877-563-4163
The processing fees are set forth by Live Music City, they are for handling and processing of the ticket. There is no mailing of tickets to keep fees down.
Cancelled or Postponed Events
Purchases for cancelled events will be issued a full refund by the event provider including processing fees. Postponed tickets will still be valid and can be used at the later date. Refund is also available if promoter permits.
Opening Acts are not guarantied. There will be no refund for cancellation of opening act.
Refunds and Exchange
Before completion of your order be sure to carefully review event, date, quantity, and seat location. Once tickets are purchased refund can only be due to cancellation or promoter's will.
Live Music City will be using will call (pick up at event window) or Print At Home as it's only form of delivery to guaranty delivery and to keep prices as low as possible.
Purchasing of tickets dose not only mean that you agree to Live Music City's policies, but also the policies of the venue and promoter. The promoter holds liability for the show and has the right to eject anyone that they feel necessary. Recording of the show is up to promoter policies.
Live Music City does not collect any information that is not necessary to conduct business. We do not collect any Credit Card or billing info. Only information that is collected is to accommodate you for an easy transaction for future purchases. It is not shared with any other businesses for any reason. We want you to feel comfortable with our service and we will not abuse your trust! Thank You!